1. Product Functionality Questions
1.1) General Questions
Q: What’s the spa bed?How to select a spa bed?
A:We have a blog describing everything in very detail to answer this question for you, check out here.
Q:What is the weight limit/capacity of a person for Facial Bed chair?
Q:What kind of electricity will I need to install with the unit?
A:Insert the pin-shaped power cord to Power socket, 110V ~ 240V is available.
Q:How long will I receive my order after pay?
A:Product processing day 1-3 working days.Small and medium product use standard shipping delivery within 1-5 working days,size big and heavy product use local logistic to send and delivery time within 7-12 working days according to the buyer location,also using YRC LOGISTIC,DAYLIGHT LOGISTICS and so on. Some area in the USA can not delivery,please check more detail about shipping.
*Be sure to leave us a good phone number and a good commercial address to receive the spas so we can ship it faster to your place!
1.2)About this Louisa & Lotos spa bed/table
Q:Does it come with paper roller?
A:This spa bed not come with paper roller.
Q:Can I remove the arm rest?How to remove the arms?
A:The armrest can adjustable but not removable.
Q:Can the chair tilt and also move back and forth?
A:Yes, this chair come with backrest and whole body adjustment,4 motors control backrest,legrest,lift and tilt.
Q:What’s the difference between the Louisa and Lotos spa bed？
A:More difference can check our spa facial bed comparison chart Here
Q:What’s the hand control function for spa bed?
A:The Louisa spa bed & Lotos spa bed with storage Backrest adjustment from 0° flat to 65 degree incline.
Q:what’s the one key reset hand control function of lousia spa bed?
A:It is about One-key control seat part adjustment / lying flat）One-key control seat part adjustment : the back and the seat rise to the highest at the same time;One-key control lying flat adjustment : Backrest、seat and height to a minimum at the same time.
Q:Is this chair has a warranty?
A:yes,all the product come with product warranty 1 year.
Q:How to clean to the surface of spa bed?
A:Please use clean soft towel to wipe the bed surface, with special leather detergent to wipe evenly. And then use clean soft towel to wipe it clean again. Do not touch the bed surface with wet cloth, hard or acid or alkaline chemicals, so as to avoid affecting the surface quality and service life.